Chatbots – software that interacts through chat or voice directly with the user to provide info and solve problems – emerged to enable us to avoid these painful waits and clicks. More and more companies now use chatbots, but many of these bots remain frustrating. Some are good.
from Gadgets Now https://ift.tt/2BDxYHp
Wednesday, July 29, 2020
Here’s how to make a chatbot look more like a human
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