IBM’s India engineers helped digitise global shipping

We are so used to getting anything we want from any part of the world that we often fail to see how it all happens. The answer is the global shipping industry – a complex supply chain that includes carriers, terminals, government authorities, and inland providers. But this intricate network has been plagued by a variety of problems – paper-based processes, lack of real-time data, lengthy custom clearances, high operational costs, and fraud.

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